Lone Worker Safety for Estate & Letting Agents
The UK's leading safety app for property professionals. Protect viewings, inspections, and appraisals. Protect your teams for £39.50 per user, per year — smartphone-only, zero hardware, deploy in under an hour.
The real risks Estate & Letting Agents lone workers face
Estate & Letting Agents staff regularly work alone — in the community, on client sites, or out of hours. These are the hazards your lone working policy must address.
Vulnerable Viewings
Entering empty properties with unknown members of the public, often out of hours.
Nearly a third of female estate agents have felt unsafe during a viewing, according to research by the Suzy Lamplugh Trust.
Third-Party Harassment
Verbal abuse or intimidation from tenants, buyers, or disgruntled landlords.
The Worker Protection Act 2023 creates new liability for agencies.
Appraisal Volatility
Facing aggression when delivering difficult news or performing property repossessions.
Lone working is one of the highest-risk activities in property agency.
Worker Protection Act 2023 (Amendment of EA 2010)
From October 2024, agencies face a proactive "reasonable steps" duty to prevent harassment. Failure leads to a 25% uplift in employment tribunal awards.
Explore the full UK compliance frameworkEHRC / HSE
The Sentry supports several of the EHRC's 8 recommended steps, including Step 4, "set up a reporting system", providing evidence to help demonstrate the "reasonable steps" required for legal defence.
How The Sentry maps to Estate & Letting Agents risks
Each Estate & Letting Agents hazard below is met by a specific Sentry feature — not generic safety software, but protection built for the way your teams work.
Viewing aggression
Automatic video capture
Intimidation during appraisals
Loud or Silent distress signal
Late-night viewings
Live location sharing
Built for the way Estate & Letting Agents teams work
The whole platform deploys on the smartphones your Estate & Letting Agents staff already carry — no devices to buy, charge, or replace.
Silent distress signal
SOS without alerting the threat, essential for empty property viewings.
Automatic video capture
Secure evidence for police and insurance claims.
Friends & Family licences
Gift of safety for your team, 3 free licences for their loved ones.
Every plan includes the full Sentry feature set
The same two-sided system — staff app plus manager portal — protects your Estate & Letting Agents teams. No hardware, no IT integration, live in under an hour.
Home-screen widget SOS
Exclusive to The Sentry: fire the alarm, share your location, and start recording straight from a home-screen widget — one touch, without opening the app. In a real emergency, the extra steps simply aren’t there.
Loud or silent panic alarm
One alarm, two modes. Loud mode sounds an audible siren; silent mode is completely discreet for confrontational situations. Both instantly share live location with your managers and Nearby Team.
Automatic video capture
Recording starts the moment an alarm triggers. Unalterable footage is saved to the cloud audit trail, emailed as a view/download link, and kept on the handset. (Loud mode records video only; silent mode also captures audio.)
Lone Worker Timer
Session-based timed check-ins: set your own interval and the app prompts you to check in during a session. If a check-in is missed, help is escalated. Added specifically for the wider lone worker sector.
Fake phone call
Defuse a tense situation with a simulated incoming call that uses your phone’s native ringtone and generates a fresh caller number each time — so it appears entirely genuine.
Live location sharing (user-led)
Real-time GPS — but only during a work session you choose to start. The Sentry never tracks passively or automatically, so your personal time stays private. Privacy by design.
Private incident reporting
A confidential, whistleblowing-aligned channel to report harassment — with the option to submit anonymously. Once sent, no trace is left on the device: no email confirmation, nothing stored locally. Satisfies EHRC Step 4.
Friends & Family licences
Every staff member gets three free personal licences, so their family can use the same safety technology — entirely separate from the employer’s account.
Manager portal — included on every account
- Live dashboard of all active team sessions — worldwide map, unlimited users visible
- Configurable incident-report routing per user or branch, with read-receipt tracking
- Complete encrypted audit trail with unlimited history, plus PDF export of incident reports
- ERA 2025 compliance documentation pack and downloadable, timestamped audit trails
- Multi-branch / multi-site structuring on one account, and unlimited manager accounts
Why Estate & Letting Agents teams trust The Sentry
A UK-built, self-funded platform with the evidence trail regulators and procurement teams expect.
Supports WPA 2023 Duty
Built for Property Professionals
No Hardware Lock-in
Unbeatable value. No lock-in.
Existing users save thousands compared to legacy contracts like StaySafe, with better feature coverage.
Common questions from Estate & Letting Agents buyers
“My team won't use an app”
The Sentry is designed for high adoption, with a simple UI that doesn't drain battery.
“Is it expensive?”
No. At £39.50/year, it's less than the cost of one missed viewing fee.
Estate & Letting Agents lone worker safety FAQ
Does it work for commercial agents?
Yes. The risks are identical for commercial site visits and industrial inspections.
Can we use it for group viewings?
Yes. Multiple staff can be in active sessions, visible to each other and the branch.
Explore other industries
The Sentry protects lone workers across every UK sector.
Your people protected. Your business covered. Simple.
Get your team protected in under 60 minutes. No IT integration required.
No credit card required • Free 30-minute demo • Protect your team today