Lone Worker Safety for Utilities & Field Engineering
Protecting technicians and engineers on client sites, substations, and remote infrastructure. Protect your teams for £39.50 per user, per year — smartphone-only, zero hardware, deploy in under an hour.
The real risks Utilities, Telecoms & Field Engineering lone workers face
Utilities, Telecoms & Field Engineering staff regularly work alone — in the community, on client sites, or out of hours. These are the hazards your lone working policy must address.
High-Hazard Sites
Working alone in substations, at height on masts, or near live utilities.
Falls from height and electrical incidents are among the leading causes of field injuries.
Public Interference
Aggression from members of the public during street-level works or smart meter installs.
Utility workers report an increase in public-facing threats since 2021.
Isolated Remote Access
Visiting remote infrastructure with poor site-specific security or backup.
Achilles UVDB audits assess suppliers' wider health and safety management systems, which lone working policy and emergency response arrangements form part of.
Construction (Design and Management) Regs 2015
Where utility and telecom field work falls within CDM 2015's definition of construction work, including much installation, maintenance and repair of fixed electrical, telecoms and similar services, it mandates adequate communication and emergency response systems for all site workers. The Sentry supports the practical steps behind that duty.
Explore the full UK compliance frameworkHSE / Achilles
The Sentry supports the audit trail that Achilles UVDB assessments and major framework tenders increasingly look for.
How The Sentry maps to Utilities, Telecoms & Field Engineering risks
Each Utilities, Telecoms & Field Engineering hazard below is met by a specific Sentry feature — not generic safety software, but protection built for the way your teams work.
Accident on remote site
One-touch panic alarm
Confrontation during installs
Automatic video capture
High-risk site entry
Live location sharing
Built for the way Utilities, Telecoms & Field Engineering teams work
The whole platform deploys on the smartphones your Utilities, Telecoms & Field Engineering staff already carry — no devices to buy, charge, or replace.
One-touch panic alarm
Instant SOS with live location sent to the duty manager or regional hub.
Automatic video capture
Camera triggers on alarm for cloud-stored witness evidence.
Private incident reporting
Securely report site hazards or near-misses for the H&S audit trail.
Every plan includes the full Sentry feature set
The same two-sided system — staff app plus manager portal — protects your Utilities, Telecoms & Field Engineering teams. No hardware, no IT integration, live in under an hour.
Home-screen widget SOS
Exclusive to The Sentry: fire the alarm, share your location, and start recording straight from a home-screen widget — one touch, without opening the app. In a real emergency, the extra steps simply aren’t there.
Loud or silent panic alarm
One alarm, two modes. Loud mode sounds an audible siren; silent mode is completely discreet for confrontational situations. Both instantly share live location with your managers and Nearby Team.
Automatic video capture
Recording starts the moment an alarm triggers. Unalterable footage is saved to the cloud audit trail, emailed as a view/download link, and kept on the handset. (Loud mode records video only; silent mode also captures audio.)
Lone Worker Timer
Session-based timed check-ins: set your own interval and the app prompts you to check in during a session. If a check-in is missed, help is escalated. Added specifically for the wider lone worker sector.
Fake phone call
Defuse a tense situation with a simulated incoming call that uses your phone’s native ringtone and generates a fresh caller number each time — so it appears entirely genuine.
Live location sharing (user-led)
Real-time GPS — but only during a work session you choose to start. The Sentry never tracks passively or automatically, so your personal time stays private. Privacy by design.
Private incident reporting
A confidential, whistleblowing-aligned channel to report harassment — with the option to submit anonymously. Once sent, no trace is left on the device: no email confirmation, nothing stored locally. Satisfies EHRC Step 4.
Friends & Family licences
Every staff member gets three free personal licences, so their family can use the same safety technology — entirely separate from the employer’s account.
Manager portal — included on every account
- Live dashboard of all active team sessions — worldwide map, unlimited users visible
- Configurable incident-report routing per user or branch, with read-receipt tracking
- Complete encrypted audit trail with unlimited history, plus PDF export of incident reports
- ERA 2025 compliance documentation pack and downloadable, timestamped audit trails
- Multi-branch / multi-site structuring on one account, and unlimited manager accounts
Why Utilities, Telecoms & Field Engineering teams trust The Sentry
A UK-built, self-funded platform with the evidence trail regulators and procurement teams expect.
Achilles UVDB Support
Supports CDM 2015 Duties
Zero IT Friction
Unbeatable value. No lock-in.
Costs 5x less than legacy hardware solutions while offering better location accuracy and video evidence.
Common questions from Utilities, Telecoms & Field Engineering buyers
“Do we need a central monitor?”
No. The Sentry can alert internal managers or nominated peers directly, no expensive call centre needed.
“What about poor signal?”
The Sentry is designed for the UK's variable network coverage, storing alerts to resend immediately on reconnect.
Utilities, Telecoms & Field Engineering lone worker safety FAQ
Is it ruggedised?
The Sentry runs on any smartphone; we recommend using it with a ruggedised case for field work.
Can it track mileage too?
While we focus on safety, the session logs provide a definitive record of site visits for billing.
Explore other industries
The Sentry protects lone workers across every UK sector.
Your people protected. Your business covered. Simple.
Get your team protected in under 60 minutes. No IT integration required.
No credit card required • Free 30-minute demo • Protect your team today