Lone Worker Safety for Facilities Management & Cleaning
Safety monitoring for cleaners, maintenance staff, and FM teams on client sites. Protect your teams for £39.50 per user, per year — smartphone-only, zero hardware, deploy in under an hour.
The real risks Facilities Management & Commercial Cleaning lone workers face
Facilities Management & Commercial Cleaning staff regularly work alone — in the community, on client sites, or out of hours. These are the hazards your lone working policy must address.
Out-of-Hours Isolation
Working alone in empty commercial buildings, schools, or offices during night shifts.
Night-shift FM staff are at high risk of unobserved medical emergencies.
Unvetted Site Access
Entering client sites where external contractors or members of the public may be present.
FM providers have a duty under the Health and Safety at Work etc. Act 1974 to manage the risks staff face on any client site, whatever hours they work.
Accidental Injury
Slips on wet floors or falls from height during maintenance without immediate backup.
Slips, trips and falls account for around a third of all non-fatal workplace injuries, according to HSE.
HSWA 1974 & COSHH Regulations
FM providers must ensure staff can call for help in hazardous environments, and COSHH requires a proper risk assessment wherever staff handle hazardous cleaning chemicals or substances. Duty of care extends to all client sites where your staff are deployed. BICSc, the sector's training and quality body, isn't a legal requirement, but its standards for safe chemical handling and technique complement what the law expects.
Explore the full UK compliance frameworkHSE / BICSc
The Sentry supports the audit trail FM contracts increasingly require, and complements the health and safety management systems behind ISO 45001 certification.
How The Sentry maps to Facilities Management & Commercial Cleaning risks
Each Facilities Management & Commercial Cleaning hazard below is met by a specific Sentry feature — not generic safety software, but protection built for the way your teams work.
Night-shift isolation
One-touch panic alarm
Conflict on client sites
Silent distress signal
Slip/fall incidents
Live location sharing
Built for the way Facilities Management & Commercial Cleaning teams work
The whole platform deploys on the smartphones your Facilities Management & Commercial Cleaning staff already carry — no devices to buy, charge, or replace.
One-touch panic alarm
Instant SOS with live location sent to the FM manager or control centre.
Live location sharing
Real-time GPS visibility for managing dispersed cleaning teams.
Private incident reporting
Report on-site hazards or near-misses directly from the app.
Every plan includes the full Sentry feature set
The same two-sided system — staff app plus manager portal — protects your Facilities Management & Commercial Cleaning teams. No hardware, no IT integration, live in under an hour.
Home-screen widget SOS
Exclusive to The Sentry: fire the alarm, share your location, and start recording straight from a home-screen widget — one touch, without opening the app. In a real emergency, the extra steps simply aren’t there.
Loud or silent panic alarm
One alarm, two modes. Loud mode sounds an audible siren; silent mode is completely discreet for confrontational situations. Both instantly share live location with your managers and Nearby Team.
Automatic video capture
Recording starts the moment an alarm triggers. Unalterable footage is saved to the cloud audit trail, emailed as a view/download link, and kept on the handset. (Loud mode records video only; silent mode also captures audio.)
Lone Worker Timer
Session-based timed check-ins: set your own interval and the app prompts you to check in during a session. If a check-in is missed, help is escalated. Added specifically for the wider lone worker sector.
Fake phone call
Defuse a tense situation with a simulated incoming call that uses your phone’s native ringtone and generates a fresh caller number each time — so it appears entirely genuine.
Live location sharing (user-led)
Real-time GPS — but only during a work session you choose to start. The Sentry never tracks passively or automatically, so your personal time stays private. Privacy by design.
Private incident reporting
A confidential, whistleblowing-aligned channel to report harassment — with the option to submit anonymously. Once sent, no trace is left on the device: no email confirmation, nothing stored locally. Satisfies EHRC Step 4.
Friends & Family licences
Every staff member gets three free personal licences, so their family can use the same safety technology — entirely separate from the employer’s account.
Manager portal — included on every account
- Live dashboard of all active team sessions — worldwide map, unlimited users visible
- Configurable incident-report routing per user or branch, with read-receipt tracking
- Complete encrypted audit trail with unlimited history, plus PDF export of incident reports
- ERA 2025 compliance documentation pack and downloadable, timestamped audit trails
- Multi-branch / multi-site structuring on one account, and unlimited manager accounts
Why Facilities Management & Commercial Cleaning teams trust The Sentry
A UK-built, self-funded platform with the evidence trail regulators and procurement teams expect.
Supports BICSc Standards
ISO 45001 Support
Contractor Ready
Unbeatable value. No lock-in.
FM providers save thousands on hardware procurement and logistics by using a smartphone-only solution.
Common questions from Facilities Management & Commercial Cleaning buyers
“Our staff rotate frequently”
The Sentry allows you to add or remove users instantly as contracts change, with no hardware to recover.
“Does it work in basements?”
The app uses multiple location sources (GPS, Wi-Fi, Cell) to maintain the best possible fix indoors.
Facilities Management & Commercial Cleaning lone worker safety FAQ
Can we use it for sub-contractors?
Yes. You can issue temporary licences to ensure every person on site is protected.
Is it easy for non-native speakers?
Yes. The interface is highly visual and intuitive, requiring no complex training.
Explore other industries
The Sentry protects lone workers across every UK sector.
Your people protected. Your business covered. Simple.
Get your team protected in under 60 minutes. No IT integration required.
No credit card required • Free 30-minute demo • Protect your team today