Lone Worker Safety for Couriers & Delivery Drivers
Protecting drivers and couriers from doorstep aggression and vehicle-related threats. Protect your teams for £39.50 per user, per year — smartphone-only, zero hardware, deploy in under an hour.
The real risks Delivery, Courier & Last-Mile Logistics lone workers face
Delivery, Courier & Last-Mile Logistics staff regularly work alone — in the community, on client sites, or out of hours. These are the hazards your lone working policy must address.
Doorstep Aggression
Verbal abuse or physical threats from customers during delivery or collections.
77% of retail home delivery drivers have been a victim of abuse in the last 12 months, according to Usdaw's 2025 Freedom From Fear survey.
Vehicle-Related Theft
Confrontations during "jump-in" thefts or hijacking attempts in high-risk areas.
Drivers working alone with cash, stock or vehicles are a recognised target for opportunistic theft and robbery.
Roadside Emergencies
Breakdowns or incidents in isolated areas without immediate support.
FORS's Health and Safety standard expects operators to have proactive systems in place for driver safety.
HSE INDG382 (Driving at Work)
Employers have a legal duty to manage the safety of staff who work on the road. This includes protection from third-party violence and emergency communication systems.
Explore the full UK compliance frameworkHSE / DVSA (FORS)
The Sentry supports the driver welfare and emergency communication expectations behind the FORS Health and Safety standard.
How The Sentry maps to Delivery, Courier & Last-Mile Logistics risks
Each Delivery, Courier & Last-Mile Logistics hazard below is met by a specific Sentry feature — not generic safety software, but protection built for the way your teams work.
Doorstep conflict
Automatic video capture
Vehicle hijacking
One-touch panic alarm
Isolation on rural routes
Live location sharing
Built for the way Delivery, Courier & Last-Mile Logistics teams work
The whole platform deploys on the smartphones your Delivery, Courier & Last-Mile Logistics staff already carry — no devices to buy, charge, or replace.
One-touch panic alarm
SOS with live location sent to dispatch for immediate assistance.
Automatic video capture
Secure cloud evidence for insurance claims and police reports.
Friends & Family licences
Support driver retention by offering safety for their family.
Every plan includes the full Sentry feature set
The same two-sided system — staff app plus manager portal — protects your Delivery, Courier & Last-Mile Logistics teams. No hardware, no IT integration, live in under an hour.
Home-screen widget SOS
Exclusive to The Sentry: fire the alarm, share your location, and start recording straight from a home-screen widget — one touch, without opening the app. In a real emergency, the extra steps simply aren’t there.
Loud or silent panic alarm
One alarm, two modes. Loud mode sounds an audible siren; silent mode is completely discreet for confrontational situations. Both instantly share live location with your managers and Nearby Team.
Automatic video capture
Recording starts the moment an alarm triggers. Unalterable footage is saved to the cloud audit trail, emailed as a view/download link, and kept on the handset. (Loud mode records video only; silent mode also captures audio.)
Lone Worker Timer
Session-based timed check-ins: set your own interval and the app prompts you to check in during a session. If a check-in is missed, help is escalated. Added specifically for the wider lone worker sector.
Fake phone call
Defuse a tense situation with a simulated incoming call that uses your phone’s native ringtone and generates a fresh caller number each time — so it appears entirely genuine.
Live location sharing (user-led)
Real-time GPS — but only during a work session you choose to start. The Sentry never tracks passively or automatically, so your personal time stays private. Privacy by design.
Private incident reporting
A confidential, whistleblowing-aligned channel to report harassment — with the option to submit anonymously. Once sent, no trace is left on the device: no email confirmation, nothing stored locally. Satisfies EHRC Step 4.
Friends & Family licences
Every staff member gets three free personal licences, so their family can use the same safety technology — entirely separate from the employer’s account.
Manager portal — included on every account
- Live dashboard of all active team sessions — worldwide map, unlimited users visible
- Configurable incident-report routing per user or branch, with read-receipt tracking
- Complete encrypted audit trail with unlimited history, plus PDF export of incident reports
- ERA 2025 compliance documentation pack and downloadable, timestamped audit trails
- Multi-branch / multi-site structuring on one account, and unlimited manager accounts
Why Delivery, Courier & Last-Mile Logistics teams trust The Sentry
A UK-built, self-funded platform with the evidence trail regulators and procurement teams expect.
Supports FORS Standards
UK Logistics Trusted
Under 60min Deployment
Unbeatable value. No lock-in.
Eliminates the cost of cab-mounted hardware while providing superior personal protection on the doorstep.
Common questions from Delivery, Courier & Last-Mile Logistics buyers
“Drivers use telematics already”
Telematics track the vehicle; The Sentry tracks the driver when they leave the vehicle, where they are most vulnerable.
“Battery drain is a concern”
The app is optimised for 10+ hour shifts with minimal impact on modern smartphones.
Delivery, Courier & Last-Mile Logistics lone worker safety FAQ
Does it work with existing routing apps?
Yes. It runs in the background and doesn't interfere with Google Maps or delivery software.
Can we use it for gig-economy couriers?
Yes. Simple app-based deployment is perfect for flexible workforces.
Explore other industries
The Sentry protects lone workers across every UK sector.
Your people protected. Your business covered. Simple.
Get your team protected in under 60 minutes. No IT integration required.
No credit card required • Free 30-minute demo • Protect your team today